Terms and Conditions

Welcome to the karmuelyoung.com Web Site (henceforth: the “Website”). Karmuel Young Ltd. and trading as karmuelyoung.com (henceforth:“Karmuel Young”, “we”, “us”and “our”). We hope you enjoy your visit and/or use of the website, which may include the purchase of goods. By visiting and/or using the Website, you are agreeing to accept these terms and conditions. Please review the following basic rules that govern your use of our website. Please note that your use of our site constitutes your agreement to follow and be bound by the following terms and conditions (henceforth: the “Term and Conditions”).Karmuel Young is owned by Karmuel Young Ltd. with registered business company in Hong Kong, business register number, tax code and VAT number.

Karmuel Young Ltd. reserves the right to update or modify these terms and conditions at any time without prior notice. Your use of the website following any such changes constitutes your agreement to follow and be bound by the terms and conditions as changed. For this reason, we encourage you to review these terms and conditions whenever you use this website. You should keep a copy of these terms and conditions for further reference.

If you have any queries about our terms and conditions, please contact us on store@karmuelyoung.com


My Account

Users of all ages are welcome to browse the Website to the extent permitted by applicable law, however, orders can only be placed by persons that are 18 years or older.

When creating an account online, you will be able to choose a password with which you can log in to your account online and view your order history and track your order. If you sign up, you can chose to save a credit card for further purchase. All information regarding your stored credit cards can be changed or/and deleted when logging in to your account. All your detail will be protected and will speed up your checkout the next purchase. In additional to your name and contact information, you may be required to submit a valid credit card number, billing address, and related billing information in connection with your account. When you register for an account, you must provide accurate and truthful information, and also update such information from time to time as necessary to keep your registration information current and accurate. By establishing an account, you represent and warrant you have the right and are authorized to provide the information you provide when you register for the account. You are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. All activities that occur under your account or password shall be your responsibility. Please ensure you have read and understood the terms of our Privacy Policy before you provide any personal information to us.

If you would like to delete an account, you can also contact store@karmuelyoung.com and our customer service team will assist you.



Please make sure that you have read and accept the Terms and Conditions before you place an order. Before placing your order, you will be given the opportunity to review your selections, the information you have provided, the total price of your order and correct any input errors. Please note that products in your shopping bag are not reserved and may be purchased by other customers until you have placed the order at checkout and received the order and shipping confirmation email. If prolonged inactivity causes your connection to the website to fail, your selection of products may be lost. In such case, you will be required to re-enter your selection of products to the shopping bag.



Karmuel Young accepts payments by PayPal or most credit/debit cards in our online store. All orders are charged in US dollars.

When selecting the PayPal option, PayPal allows you to make payments using a variety of methods including: PayPal balance, bank account, debit card, and credit card. During checkout, you will be redirected onto the PayPal website to complete your order by clicking “Pay Now”. Once this transaction is complete, you will then return to the website.

We accept Visa, MasterCard and American Express cards via Paypal. Please confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Karmuel Young, your order will be cancelled. We are not responsible for any charges or penalties which may be imposed by the payment provider as result of payment being processed in respect of your order.

If you have a promotion code, please enter it in check out page. Please check the expiry date of the promotion code before using it. Only 1 promotion code will be accepted per order. We reserve the right to cancel an order that an unauthorized code has been used.

In order to facilitate utmost security and safety when shopping at Karmuel Young, the website uses Secure Socket Layer (SSL) technology, along with advanced encryption and fraud detection software.



After submitting your order, we will send you an order confirmation e-mail, acts an invoice with your order number, details of the product you have ordered from us, your payment details and delivery details. Please note that order confirmation e-mail is an acknowledgement that we have received your order and is not an acceptance of the order.

Please note that all orders placed by you are subject to acceptance by us. Karmuel Young reserves its right to stop selling a product. We may, at our discretion, choose not to accept your order for any reason whatsoever without any liability to you. Once the order has been processed, a shipping confirmation e-mail will be sent with all relevant information about your order with tracking number. The shipping confirmation is our acceptance of your order. Please note that Karmuel Young does not guarantee that all products presented on the website are in stock at the time of your order. If a product is unavailable, we will contact you shortly by e-mail. If we already have received payment for such product, we will refund you the amount of the purchase. Please note that it may take your bank additional time to process the funds back to your account.


Order Processing

Once your order is placed, a standard processing time of up to 2 business days is required before the order is dispatched. Orders placed after 11:00 AM (HKT), over the weekend or on holiday may be processed the next business day. Please note that during peak sale and holiday periods processing time may tahe slightly longer.


Order Processing

The delivery period is stated in the email that you will receive once your order is approximate. Goods will be sent to the address given by you in your order. For more information, please see our Delivery Information.


Right of Withdrawal and Return

You are entitled to withdraw your purchase by sending notice thereof to Karmuel Young within 14 days of the delivery date for a full refund. For more information, please see our Return Policy.



The contract language is English.


Copyright Permission
Copyright in the documents provided in this site (including the trademarks of Karmuel Young, graphics, text, photos, designs, logos, icons, images, data and software) are owned by or licensed to Karmuel Young and its affiliates. You are authorized to use these materials only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission is included in all such copies. You may not charge anyone for use of the materials and you may not publish, duplicate or otherwise distribute the materials to others without prior consent from Karmuel Young. You may not modify the materials in any way, without the prior written permission of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the materials, or any portion thereof, shall be granted or implied. For press inquiries, please contact us on press@karmuelyoung.com


Privacy Policy

The Privacy Policy provides information regarding the management and protection by Karmuel Young of personal data processed from website visits, purchases and surveys. For more information, Please check our Privacy Policy.


Information on the Website

All descriptions, images, content and prices of products and services described or depicted on this Website, are subject to change at any time without notice. We have taken every measure to provide accurate product images for each product shown on the karmuelyoung.com web site. However, due to a number of different factors such as Internet browsers, monitor color contrasts etc, Karmuel Young cannot be held responsible for any such discrepancy.

The inclusion of any products or services on this Website at a particular time does not imply or warrant that these products or services will be available at any time. By engaging in a purchase of a product or service made available by us on this Website (a "Transaction"), you represent that the products you order as part of the applicable Transaction will be used in accordance with all applicable laws. We reserve the right, with or without prior notice, to limit the available quantity of or discontinue any product or service; to bar any user from making any or all Transaction(s); and/or to refuse to provide any user with any product or service. Karmuel Young cannot promise that the content of the site is free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. Karmuel Young may, at any time, amend the content of the site. Although Karmuel Young strives to display the correct texts, images and pricing on the Website, errors may occur. Part of the services provided through the Website is maintained by third party operators. In situations where Karmuel Young acts as agent for such services, we cannot be held responsible for any errors resulting from their activities. We cannot be held responsible for any damage caused from using the Website or, for that matter, not being able to use the site. Karmuel Young cannot guarantee problem-free, uninterrupted, and secure access to the Website.



The Website may contain links to other websites beyond our reach. We cannot be held responsible for content or privacy policies of such sites that we have no influence on the layout or content of the linked pages.


Violation of Rules

Karmuel Young reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password-protected areas of the site may be subject to prosecution.


Governing law

These Terms and Conditions are governed by the laws of Hong Kong. Any dispute arising from or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the competent Hong Kong court.



If any part of these Terms and Conditions are held to be invalid or unenforceable, such determination shall not invalidate any other provision of these Terms and Conditions; instead the invalid terms and conditions shall be replaced with other terms in order to give effect to the commercial intentions of these Terms and Conditions.